09611-777777 | help@healthsync.com

Privacy Policy

Your privacy is important to us. Learn how we protect and manage your personal information.

1. Introduction

Welcome to HealthSync. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including booking doctor appointments, purchasing medicines, and blood donation.

2. Information We Collect

We may collect various types of information depending on your interaction with our platform:

  • Personal Information: Such as your name, email address, phone number, and payment information when you register or make purchases.
  • Health Information: For doctor appointments, we may collect information related to your health to provide better healthcare services.
  • Technical Data: This includes your IP address, browser type, and access times for site optimization and security purposes.

3. How We Use Your Information

Your information is used to:

  • Provide, operate, and improve our services.
  • Process transactions and send relevant notifications.
  • Personalize your experience on the platform.
  • Respond to customer service requests and support needs.
  • Send promotional communications if you’ve opted in.

4. Information Sharing and Disclosure

We do not share your personal information with third parties except in the following cases:

  • With Healthcare Providers: Your information may be shared with doctors or healthcare providers for appointment and consultation purposes.
  • With Service Providers: We may share information with vendors and service providers who perform tasks on our behalf, such as payment processing and data analysis.
  • For Legal Reasons: If required by law, we may disclose your information in response to a legal process or to protect our rights.

5. Data Security

We use a variety of security measures, including encryption and secure servers, to protect your personal information. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, analyze site usage, and deliver relevant ads. You can disable cookies through your browser settings, but some features of the site may not function correctly.

7. Your Rights

You have certain rights regarding your personal information, including the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your data (subject to applicable legal obligations).
  • Withdraw consent where processing is based on consent.

To exercise these rights, please contact us at privacy@healthsync.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites, and we encourage you to read their privacy policies before providing any personal information.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Any updates will be posted on this page, and we will notify you of significant changes by email or through our website.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: